Human Resources Management (HRM or HR). HR tries to maximise employee performance. This in-line with an employer’s strategic objectives. Human Resources departments are responsible for hiring and hiring. Tracking job applications. Developing skills and tracking. Administration and complying with regulations.
Problems with any of these issues can cause major legal problems. Many small businesses don’t have the resources to handle them. So they outsource their HR needs. The following services may be outsourced:
Professional Employer Organisations. PEO take responsibility for a company’s HR administration. They take legal responsibility for the hiring and firing. As well as the amount of money employees take home. The PEO thus becomes a business partner.
Business Process Outsourcing. BPO is a broad term. It refers to outsourcing in all fields. A BPO uses new technology or uses existing technology in a better way.
Application service providers. ASPs host software on the internet. They rent it to users. These software programs can manage payroll and benefits etc.
Electronic services use the internet. Both BPOs and ASPs are often referred to as e-services.
English for Human Resources
In Human Resources, it important that you understand many terms. This includes PEO, BPO, ASP, E-service and outsourcing. It involves understanding:
- Payroll administration. Producing checks. Handling taxes and making pension payments etc
- Employee benefits, including health, medical and life insurance.
- HR management. This includes recruiting, hiring and firing. Conducting interviews. Exit interviews and undergoing wage reviews.
- Risk management. This includes compensation and dispute resolution, It covers health and safety. Reviewing office policies and creating handbooks for employees etc.
There is a vast array of phrases used in Human Resources. Phrases include absentee and applicant etc. Cambridge English have a book for learning English for Human Resources. It covers a wide range of topics of concern to human resources and personnel development. It includes understanding the essentials of resourcing and outsourcing. There are ten units in the book. They allow learners to focus on the areas of HR and Personnel Development important to them. The book also develops job-specific skills. This includes coaching and implementing appraisal systems. It also involves managing conflict.