Human resources

Human Resources

Human Resources (HR) tries to maximise employee performance. This is in-line with an employer’s strategic objectives. HR departments are responsible for hiring and firing. They track job applications, do the administration, develop skills and deal with the compliance of regulations. A human resources department is important for many reasons. This includes the well-being of any employee. Responsibilities of HR include payroll, benefits and understanding tax laws. Problems with any of these issues can cause major legal problems. Many small businesses don’t have the resources to handle them and often outsource their HR needs – as detailed below…

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Professional Employer Organisations

PEOs take responsibility for a company’s HR administration. They take legal responsibility for the hiring and firing. As well as the salary employees take home.

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Business Process Outsourcing

BPO is a broad term. It refers to outsourcing in all fields. A BPO uses new technology or uses existing technology in a better way.



Application service providers

ASPs host software on the internet. They rent it to users. These software programs can manage payroll and benefits etc.

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Electronic services

ESs use the internet. Both BPOs and ASPs are often referred to as e-services.

English for HR

human resources

In Human Resources, it important that you understand many terms. This includes PEO, BPO, ASP, E-service and outsourcing. It involves understanding:

  • Payroll administration. Producing checks. Handling taxes and making pension payments etc
  • Employee benefits, including health, medical and life insurance.
  • HR management. This includes recruiting, hiring and firing. Conducting interviews. Exit interviews and undergoing wage reviews.
  • Risk management. This includes compensation and dispute resolution, It covers health and safety. Reviewing office policies and creating handbooks for employees etc.

There is a vast array of phrases used in Human Resources. Phrases include absentee and applicant etc. Cambridge English have a book for learning English for Human Resources. It covers a wide range of topics of concern to human resources and personal development. It includes understanding the essentials of resourcing and outsourcing. There are ten units in the book. They allow learners to focus on the areas of HR and Personnel Development important to them. The book also develops job-specific skills. This includes coaching and implementing appraisal systems. It also involves managing conflict. Please contact me for more information