Hotels and Catering

Hotels and Catering English is aimed at hospitality professionals. It looks at a number of different topics. Hotels and Catering staff can include a bellhop, doorman, concierge, front desk clerk, valet, night auditor, maintenance worker, cook, hostess, waiter and housekeeper. When visitors arrive there are several characteristics that can make your initial impression positive.

hotels and catering. KET
ice cream

Hospitality English Courses

Lessons always take place onsite. I thus drive to your company. Courses can cover a wide range of issues related to Hospitality and Business English 

The aim is to give you the language skills required in everyday hospitality situations. You can expect to be able to:

Communicate with clients in English

Describe different foods and beverage

Make suggestions and recommendations

Deal with complaints

Write business correspondence

Give presentations and participate in meetings

English is essential for this industry and my aim is to enrich your existing language skills and give you the opportunity to practise what you learn through simulations and role plays. A fun, lively course which makes the most of the local environment: Opole!


Amenities could include a fitness centre, heated pool, restaurant, vending machine, ice maker, internet access, bar and swimming pool etc. The valet service allows customers to relax whilst their car is looked after. Hotels often have a private car park, closed-circuit television (CCTV) and a parking attendant etc. It is customary to check-in and check-out of a hotel. Guests may be able to ask for a room for smokers. Nowadays most rooms are for non-smokers. The hotel will clarify the number of guests, the length of stay, your reservation and sometimes take payment etc. They then give you the keys to your room and give you instructions concerning where to go. Guests at a hotel are allocated single, double, twin or family sized rooms. The rooms may have en-suite facilities, a television, wi-fi access and mini-bar etc. Hotel restaurants often serve breakfast, lunch and dinner.

hotels and catering

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