English for Hotels and Catering (Angielski dla hotelarstwa i gastronomii) is aimed at hospitality professionals. It looks at topics. Hotels and Catering staff can include a bellhop, doorman, concierge, front desk clerk, valet, night auditor, maintenance worker, cook, hostess, waiter and housekeeper. When visitors arrive there are several characteristics that can make your initial impression positive.
Hotels and catering
Amenities could include a fitness centre, heated pool, restaurant, vending machine, ice maker, internet access, bar and swimming pool etc. The valet service allows customers to relax whilst their car is looked after. Hotels often have a private car park, closed circuit television (cctv) and a parking attendant etc. It is customary to check-in and check-out of a hotel. Guests may be able to ask for a room for smokers. Nowadays most rooms are for non smokers. The hotel will clarify the number of guests, the length of stay, your reservation and sometimes take payment etc. They then give you the keys to your room and give you instructions concerning where to go. Guests at a hotel are allocated rooms. The rooms could be single, double, twin or family sized. They may have en-suite facilities, a television, wi-fi access, desk, mini-bar and in-built wardrobe etc. Most hotels have a restaurant. It may be necessary to make an advanced reservation and specify whether you have any special dietary requirements etc. Hotel restaurants often serve breakfast, lunch and dinner. They may offer a buffet service and a variety of dishes such as the continental breakfast etc. Many guests want to relax late at night. They may want to go to the hotel bar. Here they can enjoy cocktails, red wine, a pitcher, house wine, spirits and other beverages. There are a few hotels in Opole including: Szara Villa, Hotel Festival, Europa and the Hotel Mercury.
English for professionals in Hospitality – Angielski dla hotelarstwa i gastronomii
Lessons for groups of students always take place mainly on the premises of the hotel/restaurant/company. I thus drive to you. This saves all of your employees valuable time and money. Courses cover a wide range of issues related to hospitality. At the company’s request, the program can be tailored and could thus include specialist issues such as hotel staff, amenities, equipment, bookings, food and beverage services, security issues and career paths.